1. Introduction
Welcome to Xgeniune. These Terms of Service govern your use of our website (xgeniune.yxz) and our services, including car audio installation, music system and radio kit sales, phone support, and appointment booking. By accessing or using our website and services, you agree to comply with these terms.
2. Services
Xgeniune provides professional car audio installation, home visit services within 20 miles of Centerville, MA, and phone troubleshooting support. All services are subject to availability and may require prior scheduling. We reserve the right to decline service based on safety, feasibility, or other valid reasons.
3. Product Sales
We sell music systems, radio kits, and related accessories online. Prices are listed in USD unless otherwise stated and do not include taxes or shipping fees unless specified. Products are sold as-is, with warranties provided at the time of purchase. For details on returns and exchanges, please refer to our Refund Policy.
4. Appointments
Appointments for installations or home visits can be booked via our website or by calling our support line. Cancellations must be made at least 24 hours in advance. Late cancellations or no-shows may incur a fee. Xgeniune is not responsible for delays caused by unforeseen circumstances, including traffic or weather.
5. Payments and Refunds
Payment for services and products is required at the time of booking or purchase. We accept major credit cards and approved online payment methods. Refunds are governed by our Refund Policy.
6. Liability
Xgeniune is not responsible for any damages resulting from improper use of products or services, including vehicle damage during installation, unless caused by our negligence. Our liability is limited to the amount paid for the product or service.
7. Changes to Terms
We may update these terms at any time. Updated terms will be posted on this page, and continued use of our website or services constitutes acceptance of the changes.
8. Contact
For questions regarding these terms, please reach out to us:
Xgeniune Support
Phone: +18554672625
Email: care@xgenuine.xyz